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Help and FAQs

If you can't find the answer to your question below, contact us using the website live chat button or email mark@theglassesman.co.uk

Is it easy to buy my glasses online?

Buying glasses online is easy, and you can make great savings. Here's how:

1. Arrange to have your eyes tested at any opticians. At the end of the test they will provide you with a copy of your prescription, this is a legal obligation. 

2. Browse through our range of spectacle frames and choose your frames and lenses.

3. Relax whilst our professional lab technicians check your order and make your glasses

4. Receive your glasses through the post – happy in the knowledge you are receiving a high standard product.

Do I need a prescription?

Before you place an order with theglassesman.co.uk you must ensure that you have a copy of your prescription. If your prescription is less than 2 years old you can go ahead and place an order with us. If your prescription is over two years old, we advise that you obtain a new prescription from your local optician or High street optician, or supermarket opticians.

By law, your Optician must provide you with a clear, legible copy of your prescription after an eye test, and you should not be subjected to any pressure to buy from them.

What do the various terms on my prescription mean?

  1. SPH or SPHERE: component is the main correction for example SPH +2.00  SPH - 2.00
  2. CYL or CYLINDER: component means you have astigmatism i.e. your eyeball is a rugby ball shape rather than a perfect sphere. Sometimes there will be a "DS" entered in this box. Don't worry this just means there are no values and you do not have any astigmatism.
  3. AXIS: describes the direction of the cylinder component
  4. ADD or NEAR ADDITION: reading part of your prescription
  5. ADDITION INT: intermediate part of your prescription
  6. When there is no prescription present there are many different ways this can be written. 0.00/pl/Plano/infinity/number 8 on its side.

What are photocromic or Transitinos lenses?

Photochromic lenses darken on exposure to sunlight and protect the eyes from ultraviolet light. Good photochromic lenses block out 100% of the most harmful rays of the sun, 100% of the time, adapting to changes in light conditions and darkening quickly. The type of Photochromic lenses we use are Transitions, Transitions is the brand name and are widely regarded as the best photochromic lenses on the market. 

Why add a tint to my lenses?

You can add a tint to your lenses, tints come in many different colour options, a tint will add some protection from UV light, but for maximum protection choose uv 400 lenses uv400 can be added to sunglasses or clear lenses.

Grey tints help provide true colour perception, as well as reduce fatigue and glare. It is the most popular tint for general purpose use, providing the best sun-blocking and anti-glare protection on bright, sunny days