Terms of service

Availability of goods

• All goods advertised on the site are subject to availability. If there is an item that you wish to order and it is unavailable, we shall inform you by telephone or e-mail.
• We will not charge you for goods that we cannot supply for any reason. However we will not be responsible for any losses or damage that may occur if we fail to supply goods. 
• We have made every effort to display all the goods on the website as accurately and fairly as possible. Whilst we will attempt to ensure that there are no changes to the goods to be supplied, it is possible that there may be some minor variations to the description and/or specification of the goods due to changes made by the manufacturers or the fitting of the lenses.
• We will meet our responsibilities under this contract within a reasonable time unless it is impossible to do so because of circumstances beyond our reasonable control; in particular we will not be responsible for delays caused by our suppliers.
 

Conditions of sale (for prescription glasses and prescription sunglasses)

• You confirm that you are aged over 16 years of age and are legally able to purchase prescription spectacles from theglassesman.co.uk.  You also confirm that you are not buying glasses on behalf of anyone under the age of 16.
• You confirm that you are not registered blind or partially sighted.
• You agree that you will provide any details reasonably requested by theglassesman.co.uk to confirm that you are legally able to purchase prescription spectacles.
• You agree to make purchases on theglassesman.co.uk website using your correct name, address, date of birth and any other details requested.
• All prescriptions that you supply to us must have been given to you by a registered medical practitioner or registered optician following a sight test by him or her within the last two years.
• Unless specifically agreed by phone or email, we will only supply glasses with lenses of a spherical power between +8.00 and -8.00(dioptres) and a cylindrical power between +4.00 and -4.00(dioptres). Should you require lenses outside of these values call us on 07531805306 or email mark@theglassesman.co.uk. An out of range fee may apply.
• If your prescription has a PRISM value there is an additional charge of £20 per lens.
• When ordering from us, we shall rely upon the prescription provided by you. You are responsible for entering the prescription information and PD (pupillary distance) measurement as requested. No liability is accepted by theglassesman.co.uk for any mistake made by you in providing your prescription or PD measurement.
• If no PD measurement is provided we will use an average PD of 63mm for bifocal and single vision distance lenses, or a PD of 60mm for single vision reading lenses. We take no responsibility for any visual problems you may encounter for an incorrect PD, theglassesman.co.uk recommend that you consult your Optician to obtain your PD before ordering, and provide that measurement to us when ordering.
• If you are in any doubt about any of the information do not enter it. Leave the prescription area clear and call us on 07531805306 or email us at mark@theglassesman.co.uk
• Prices displayed on our website are correct at time of display. We reserve the right to alter prices from time to time without notice. However, once your order has been accepted, we will not change the price that applies without your agreement.
• All prices displayed are inclusive of UK VAT at the prevailing standard rate. UK VAT is charged on all sales to customers located within the UK or within another member state of the European Community.